Instructional Guarantee
ICT offers each student the opportunity to attend a class free of charge for a second time if the student feels for any reason that he/she needs a refresher on the topics covered in the class (perhaps the class was too advanced, or the student has not had a chance to practice since attending, etc.). Attendance in such cases is subject to seat availability, and only applies to the class originally attended by the student (course and software version). This offer stands for a full calendar year after the student has attended an ICT-delivered class.